Customer Warranty Survey

The purpose of the survey questionnaire is to obtain information from customers regarding the quality of our Warranty Activation Service Direct process. This survey will be used on an ongoing basis to determine the improvements needed in our Service Direct process.

1. Did Plasmon Activate your warranty request in 3-5 days
Yes No
2. Did Plasmon provide written confirmation of you warranty request in 3-5 days
 Yes No
3. Was your Account Manager knowledgeable and helpful in activating your warranty?
 Yes No
4. Do you believe you can use your Account Manager as a resource in Plasmon?
 Yes No
5. Overall are you satisfied with Plasmon Service Direct
 Yes No

Additonal Comments
Customer First Name
  Customer Last Name
Customer Email
      
Customer Address
  
Customer City
  State Zip
Customer Contact
      
Customer Phone